Refund policy
Return & Refund Policy – Tadawie
At Tadawie, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return or exchange under the following conditions:
Return Period:
Returns or exchanges can be requested within 7 days from the delivery date.
Return Conditions:
- The product must be unused and unopened.
- The item must be in its original packaging and condition.
- Proof of purchase or order number is required.
Non-Returnable Items:
Due to hygiene and safety reasons, opened or used skincare, cosmetic, and personal care products cannot be returned.
Damaged or Incorrect Orders:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and our team will assist you promptly.
Refund Method:
Approved refunds will be processed through the original payment method used during checkout.
Processing Time:
Return and refund requests may take 3–7 business days to process.
Contact Us:
WhatsApp: +96569969905
Email: info@imcomed.com
